Marcus Hotels and Resorts Careers & Culture
Marcus Hotels and Resorts is an exciting and growing organization that has gained the utmost respect of the traveling public and local community because of the quality of service offered by our associates. In becoming a part of our associate team, you can take particular pride in knowing that you are an associate with one of the finest hotel and resort organizations in America.
We take great pride in our dedicated management teams and associates and will continue to develop their potential and skills at all levels within our organization.
We believe in rewarding outstanding performance, and in promoting from within to develop a culture of high expectation and achievements, as well as a solid base of highly qualified associates.
We will remain a quality-minded corporation, dedicated to upholding our corporate slogan People Pleasing People. ...
Come be a part of a dynamic and fast-growing organization!
The concept of people pleasing people has long been the guiding principle of Marcus Hotels and Resorts. Our guests tell us over and over that the warmth and sparkle of our 'people pleasers' make staying at a Marcus facility a truly 'magical' experience,' says Bill Otto, president of Marcus Hotels and Resorts.
A new program called Marcus Magic reaffirms the division's commitment to quality service provided by helpful and courteous associates. The program is an opportunity for supervisors, guests and fellow associates to recognize people pleasers. Associates wear Marcus Magic pins as proud symbols of their personal commitment to delivering exceptional customer service.